Turley Jewelers is here to assist you with your fine jewelry and gift giving needs.
Over the last one eighteen years, Turley Jewelers has helped so many of you commemorate special moments in your lives. We’ve been a part of your engagements, your marriages, your births, your holidays, your graduations and special events. Even in uncertain times, you have allowed us to be a part of your life story. We value that privilege and never take it for granted.
In addition to the protocols that we have already set in place, we have added a new level of protection for our clients and employees.
HOW ARE YOU KEEPING CUSTOMERS SAFE WHILE SHOPPING IN YOUR STORES?
We’ve put the following measures in place:
Masks and daily health screenings are required for Associates; anyone with a fever, cold or flu-like symptoms is required to stay home
Sanitizing jewelry, countertops and other surfaces after every interaction along with a daily deep cleaning of the store
We ask that customers:
Wear a protective mask – we’re happy to provide one if needed
Keep 6 feet between you and others
Wash or sanitize your hands frequently
Not visit if you have flu-like symptoms
Jewelsmith has been committed to the health and well-being of our clients, team members and all of those around us. We will continue to do so not only through our work, but as active and caring members of this community.
Our team shares your concerns about the Coronavirus (COVID-19) and want to share the sanitation measures we have in-place to minimize risk and keep everyone as healthy as possible while shopping with us. We want to reassure and ease your minds, so we can continue to provide you with the jewelry that brings joy into your lives, offer our many services and give you the remarkable Jewelsmith experience.
We know that our community is facing an unprecedented scenario at this time. We are very concerned with the safety of both our customers and ourselves during these unprecedented times. In response to the COVID-19 pandemic, our highly trained staff is upholding strict protocols to ensure the health and safety of everyone who shops with us. We have added increased sanitation of solid surfaces, screens, high touch areas, and even jewelry. All domestic and international travel by our staff has been halted, as well as in-person company gatherings and meetings.
We will be controlling the number of customers in the store and will be implementing the standard personal protection procedures for the safety of our customers and staff. For your protection and for ours we are requiring that face coverings be worn while in the store. Hand sanitizer will be available. We will be sanitizing all surfaces as well as any jewelry that is handled after viewing.
Utilizing technology to maintain a safe social distance, we can make available our complete selection of beautiful jewelry. Many of our truly unique and one of a kind pieces cannot be found online. We would be delighted to offer you a virtual personal showing of the jewelry we have in stock. Let us know what category of jewelry you are interested in, and we’ll show you each piece up close while we answer any questions. We can use any of the major video messaging apps.
we offer curbside dropoff and pickup of jewelry repairs, free local delivery, virtual shopping, private appointments, and comprehensive communication via online chat, telephone, text, and email to assist you with any jewelry needs and to answer any questions that you have.
Feel free to reach out to us for questions and special accommodations. We will do our best to continue to serve the community remotely for as long as possible.
• curbside pickup
• jewelry delivery/shipping
• gift cards
• shopping by text message
• assistancance finding and purchasing something from https://www.carrollochs.com/
You can reach us by:
• calling or texting us at 734-243-9500.
• messaging us on social media.
• emailing us from https://www.carrollochs.com/contact.
For an appointment or for any other request or question, simply call our regular telephone number: (207) 744 0290. You can even call this number from the parking lot during our new temporary limited hours. If we can accommodate you immediately, we will. If no one answers, the call will be transferred to our cell phones, and we will schedule. when we answer. Text any inquiries to (207) 462-2215 and we will get back to you as soon as possible, day or night.
We have new protocols in place for safe interaction between ourselves and our customers.
Lastly, we promise to do our very best to provide our customers and our community with the integrity and quality service that you have come to expect from us, keeping in mind of course the unavoidable limitations that result from these unfortunate and trying times. We look forward to continuing to be your family-owned, small town Jewelry store. With strength and perseverance, we will all get through this together. Thank you for your support of all independent small businesses. You mean everything to us.
However, we want you to know that we are still here for you and all of your important moments. In an effort to serve you better, our staff has undergone additional training on virtual tools that will allow us to continue to provide an exceptional level of customer service. We invite you to visit our website at reedsjewelers.com where you can shop our collections, chat with one of our associates, or find a phone number for one of our stores. We are here to be your personal jewelry concierge, as you shop from the safety of your own home.
We will continue to follow the guidelines outlined by the state and federal governments, and we are committed to protecting all of our community members. We look forward to being a part of your lives for years to come, and we hope to see you soon, whether in-store or online.
We wish you continued health and wellness.
The safety of our clients, employees, and neighborhoods is of utmost importance to us. In addition our safety precautions to limit the spread of COVID-19 which include observing guidelines which mandate limited clients in retail stores, social distancing and reduced hours.
schedule a private showroom appointment
virutal shopping with Facetime
call, text or email
free local delivery and curbside shipping
For our at-risk customers, or if you simply need to shop at another time of day, we would be happy to arrange a personal showing before or after our posted hours.
You may also shop with any of our staff via video chat.
Store hours may vary depending on traffic. We suggest calling ahead so that we may better serve you.
While Covid-19 impacts us in different ways, we are all striving to maintain a sense of normalcy and balance in our lives and the lives of our loved ones. Never has this been more important. For example, we know some of you had plans to get engaged or celebrate a special occasion in the near future. We are here to help you fulfill these important events in your life.
Utilizing technology to maintain a safe social distance, we can make available our complete selection of beautiful jewelry. Many of our truly unique and one of a kind pieces cannot be found online. We would be delighted to offer you a virtual personal showing of the jewelry we have in stock. Let us know what category of jewelry you are interested in and we’ll show you each piece up close while we answer any questions you have. We can use any of the the major video messaging apps.
When you find something you fall in love with, we will ship or deliver it directly to your door.
Your satisfaction is guaranteed for 30 days. If it arrives and you are unhappy for any reason we’ll pay to have it sent back. (Not valid on items that are sized, engraved or altered.)
The ground regarding the local, state and federal response to the COVID-19 pandemic is shifting on a constant basis. We’re all in this together as we deal with major changes and disruptions to our work and personal lives. Jewelers of America will continue to provide updates and info on resources you can turn to during these uncertain times.
Consider alternative ways to conduct business:
Set appointment times so customers can work with a sales association one-on-one.
Virtual visits – Set times to speak with customers via FaceTime or other virtual mediums.
Promote your e-commerce platforms for those who are wanting to shop from their own homes.
Complimentary consultation and an appointment is recommend to ensure the optimal shopping experience. Go to osterjewelers.com and use our virtual/email/green chat button and let us answer questions on items before your store visit. This will help us prepare and ensure that each client time receives the maximum attention and best service that is possible while observing guidelines which mandate limited clients in retail stores, social distancing and reduced hours.
Turley Jewelers is open Monday-Friday & Saturday, 11am – 5pm. Complimentary consultation and an appointment is recommend to ensure the optimal shopping experience. Call, text, or email us and let us answer questions on items before your store visit. This will help us prepare for your visit and ensure that each client will receive the maximum attention and best service possible while observing guidelines which mandate limited clients in retail stores, social distancing and reduced hours.